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Returns & refunds
환불하고 싶은데요 — receipts are power.
解説は英語です。韓国語の行と意味は選んだ言語です。
Bring the receipt (영수증). Without it, refunds are vibes-based and usually denied. Within 7 days with tags on = near-guaranteed.
환불 = refund, 교환 = exchange. Say which one you want; store cards sometimes only issue 교환 by policy.
Tax refund (면세/환급) at Incheon airport: keep receipts, use the kiosks before security. Individual receipts under 75,000₩ are the sweet spot.
この言い方
환불하고 싶은데요.
hwanbulhago sipeunde-yo
I'd like a refund.
교환하고 싶어요.
gyohwanhago sipeoyo
I'd like to exchange it.
영수증 있어요.
yeongsujeung isseoyo
I have the receipt.
고장났어요.
gojangnasseoyo
It's broken.
確認
고장났어요 means…
Say: I'd like a refund